политика конфиденциальности | kuerauto

Website: https://www.kuerauto.com/
Contact: [email protected] | WhatsApp: +86 18707790873

1. Purpose & Scope

This Privacy Policy explains how kuerauto (“we”, “us”, “our”) collects, uses, discloses, and protects personal information in connection with all services we provide, including our website, communications, and any online/offline customer support.

2. Information We Collect

• Information you provide: name, company, job title, email, phone/WhatsApp, address, order details, messages sent via forms or chat.

• Transactional data: quotes, invoices, payment status (we do not store full payment card details on our servers).

• Technical data: IP address, device/browser type, pages viewed, referral URLs, timestamps, approximate location, cookies and similar technologies.

• Communication records: emails, call or chat history, support tickets.

• Optional marketing preferences: newsletter opt-ins, campaign interactions.

3. How We Use Your Information

• Provide, operate, and improve our products/services and website.

• Process inquiries, quotes, orders, logistics, and after-sales support.

• Communicate service notices, updates, and transactional messages.

• Customize content and enhance user experience (including analytics).

• Detect, prevent, and address fraud, security, or technical issues.

• Comply with legal obligations and enforce our terms.

• With your consent, send marketing communications (you can opt out anytime).

4. Legal Bases (where applicable)

We process personal data based on: (i) contractual necessity, (ii) legitimate interests (например, site security, service improvement), (iii) legal obligations, и (iv) consent (for marketing or where required).

5. Cookies & Similar Technologies

We use cookies and similar technologies to run the site, remember preferences, and measure performance. You can manage cookies in your browser settings; disabling some cookies may affect functionality.

6. Sharing with Third Parties

We may share personal information with:

• Service providers (например, hosting, analytics, CRM, customer support, logistics) under confidentiality obligations and for service-limited purposes.

• Business partners to fulfill deliveries or after-sales.

• Authorities or legal advisors where required by law or to protect rights/safety.
  We do not sell personal information.

7. International Transfers

Your information may be processed in countries with different data protection laws. We implement appropriate safeguards for such transfers in accordance with applicable regulations.

8. Data Security

We use administrative, technical, and physical safeguards to protect personal information against unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, but we continuously improve our controls.

9. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data category and legal/regulatory requirements.

10. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict or object to processing, withdraw consent, или data portability. To exercise these rights, contact [email protected] or WhatsApp +86 18707790873. We may need to verify your identity.

11. Marketing Preferences

You can unsubscribe from marketing emails via the link in the message or by contacting us. Transactional or service communications may still be sent.

12. Do Not Track & Signals

Our site may not respond to “Do Not Track” signals due to industry standards variability. You can control tracking via your browser or cookie settings.

13. Children’s Privacy

Our services are not directed to children under the age required by applicable law. We do not knowingly collect personal information from children. If you believe a child provided data, contact us to delete it.

14. Changes to This Policy

We may update this Policy from time to time. The “Effective date” shows the latest version. Significant changes will be communicated where required.

15. Связаться с нами

If you have questions, requests, or complaints about this Policy or our data practices, contact:
Электронная почта: [email protected]
WhatsApp: +86 18707790873
Website: https://www.kuerauto.com/